Nucleus Blog

Video: 7 Key Strategic Questions For A Successful Customer Experience

Posted by Sean Shepherd on Feb 20, 2018 12:01:43 PM

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Lessons-in-Strategy

What are the key strategic questions you should be answering to ensure your CX program is a success? Colin Shaw has been recognised, by others, as a world authority on Customer Experience. Colin will reveal the seven key questions that all organizations need to address to improve their Customer Experience.

Topics: The experience economy, customer experience